FAQs
Welcome to We Sweep, the smart, pay-as-you-go chimney sweep SaaS designed to help chimney sweeps book more jobs, reduce travel time, and automate paperwork. Below you’ll find answers to the most common questions about pricing, scheduling, mobile features, and customer retention.
Pricing & Payments
How much does We Sweep cost?+
We Sweep is built to grow with your chimney sweep business. There are no monthly subscription fees, no setup costs, and no long-term contracts.
Instead, we charge a simple 2% fee per completed booking, processed automatically through Stripe.
If you don’t get booked, you don’t pay.
This makes We Sweep ideal for sweeps searching for:
- Pay-as-you-go chimney sweep software
- Low-cost or no-subscription CRM for chimney sweeps
- Affordable booking software for small service businesses
How are payments processed?+
We Sweep integrates seamlessly with Stripe, allowing you to take secure online payments from customers. Our 2% platform fee is deducted automatically, keeping your invoicing and bookkeeping simple and transparent.
Is there a contract or commitment?+
No. Because there is no monthly fee, you are never locked into a long-term agreement. Use We Sweep as much—or as little—as your business needs.
Smart Scheduling & Automation
How does the Auto-Reconfiguration booking system work?+
Unlike standard booking calendars, We Sweep doesn’t just accept appointments—it optimizes your entire workday automatically.
When a customer books:
- Your schedule reconfigures instantly
- Travel time and job duration are recalculated
- The system fits the maximum number of chimney sweeps per day
This helps you increase revenue without working longer hours.
Does the software include route optimization?+
Yes. We Sweep uses Google Maps route optimization to calculate the most efficient travel path between jobs. This reduces fuel costs, eliminates unnecessary backtracking, and keeps technicians on time.
Can I sync We Sweep with my personal calendar?+
Absolutely. We Sweep offers full Google Calendar integration, ensuring your business bookings and personal schedule never conflict.
Field Tech & Mobile Features
Does the app work in areas with poor signal?+
Yes. The We Sweep web app includes a powerful offline mode for field technicians.
Your team can:
- Record job details
- Take before-and-after photos
- Complete reports in rural or low-signal areas
Once reconnected, everything syncs automatically to the cloud.
Can I issue digital chimney sweep certificates?+
Yes. We Sweep allows you to generate professional digital chimney sweep certificates instantly. Technicians can attach before and after photos to each job, providing proof of work and increasing customer trust.
How are certificates sent to customers?+
Once the job syncs online, We Sweep automatically emails the completed certificate and invoice directly to the customer—no manual follow-up required.
Customer Retention & Automated Reminders
Does We Sweep send appointment reminders?+
Yes. To reduce missed appointments, We Sweep sends automated appointment reminders via email and SMS before each scheduled visit.
How can I get more 5-star reviews?+
After a job is completed, We Sweep automatically sends a review request follow-up to your customer. This helps chimney sweeps build strong online reviews without extra effort.
Does the system help with repeat business?+
Yes. We Sweep tracks every completed job and sends annual chimney sweep reminders to customers, encouraging repeat bookings year after year and keeping your calendar full.
We Sweep is built specifically for chimney sweeps who want smarter scheduling, fewer admin tasks, and more booked jobs—without monthly software fees.