Chimney Sweep Software Built for UK Sweeps

We Sweep is an all-in-one platform that runs the business side of a chimney sweep company: customers book and pay online, your daily route plans itself, reminders go out automatically, and digital certificates are issued the moment a job is done. You sweep — the software does the admin.

Everything a sweep business needs in one place

Online bookings, 24/7

A booking widget on your own website takes jobs while you're up a ladder. Customers choose from your real availability and pay by card upfront — or on the day, if you allow it. More on booking software →

Automatic route optimisation

Each day's jobs are ordered to minimise driving, so you fit more sweeps into the same hours without juggling a diary.

Digital certificates & photos

Complete certificates on-site from the field app — even with no signal — with pre- and post-sweep photos attached, and the customer is emailed a link to download them the moment the job's done (or as soon as you're back in signal). More on certificates →

Automated reminders

Booking confirmations and 24-hour reminders — by email and free SMS from your own business name — go out by themselves, and about 11 months after the sweep, for bookings made through We Sweep, a reminder to book again. Fewer no-shows, more repeat customers. More on reminders →

Payments, however they pay

Card at booking, card at the door by QR code or payment link, cash or bank transfer. Unpaid jobs sit on one dashboard and get chased automatically, with receipts sent when the money lands — and if you use Xero, QuickBooks or Sage, paid jobs post their own invoices too. More on payments →

A portal for every customer

Customers log in with a secure email link — no passwords — to see their bookings, certificates and photos, and to reschedule or cancel without ringing you.

Your diary, your team and your routes

One diary for the whole business, with day, week and month views. Each technician has their own working hours, time off and — if they connect it — Google Calendar, plus their own login to the field app, at no extra cost per user. Online bookings only go where a job genuinely fits, and bookings you take over the phone stay at the time you agreed.

Each day's jobs are put in order on real Google drive times, and the day is re-planned with every new booking, reschedule or cancellation. 24 hours before each appointment the route is made final and the customer gets their confirmed arrival time; in the field app, one tap opens the day's route in Google Maps. More on how route planning works.

The field app runs the day on site

Each technician opens the app to their own jobs, grouped by day, with the address, the customer's notes and photos, and what's been paid or is due. They tell the customer they're on the way in a tap, take before-and-after photos — up to 10 a visit — complete one certificate for every flue swept, take payment at the door, and add extra work with the customer agreeing the new total there and then.

No signal at a rural cottage? The day's jobs stay on the phone: start the job, take photos, complete certificates, record cash and finish the job anyway — it's saved on the phone and sent automatically when you're back in signal. On-route messages, card payment links and adding work wait for signal. More on the chimney sweep app.

Customer records that keep themselves

There's no customer list to keep up by hand: every booking adds to the customer's record — contact details and address, every past and upcoming job, and the certificates and photos from each visit. Search finds anyone by name, address, email or phone number. A filter lists the customers you have no email or phone number for, so the next visit can fill the gap, and each record shows when the customer's next yearly reminder is due — or why they won't get one.

Customers see their side of it in their own portal — bookings, certificates and photos — so "can you send me last year's certificate?" stops being a job for you. And if you switch on the referral programme, happy customers get a code to pass on to friends, and you hear when one of them books.

Getting paid — and the books

Customers pay by card when they book, by card at the door with a QR code or payment link, in cash or by bank transfer — and you can ask for a card deposit of £10 to £50 on jobs paid on the day. Card payments go into your own Stripe account; cash and bank transfers never touch us. Unpaid jobs sit on one list and are chased automatically at 3, 7 and 14 days, with a receipt when the money lands.

Connect Xero, QuickBooks or Sage and every paid job posts itself into your books as an itemised, VAT-correct sales invoice, with full refunds raised as credit notes — included, at no cost to you. More on accounting sync.

No subscription. Nothing per booking

Most chimney sweep CRMs charge the same monthly fee whether you're fully booked or snowed off. We Sweep costs nothing to join, nothing per month and nothing per booking — your customers pay a £1.95 online booking fee on the bookings we help you win, however they pay, and you can subsidise it if you prefer. Unlimited technicians, unlimited certificates.

See full pricing details → or compare us with other UK chimney sweep software →

Switching is free in your first 14 days

Moving from another booking system, a spreadsheet or a paper diary? Import your upcoming bookings — up to 12 months ahead — from a CSV or Excel file. Match the columns once, check the preview, and they arrive in your diary with their customers, including customers you have no email or phone number for. Past jobs stay in your old records.

Bookings you import in your first 14 days carry no booking fee, for you or your customers. After that each imported booking costs you £1.95, and your customers never pay a booking fee on it. How it works is on our pricing page.

Made for sole traders and multi-van teams

Whether you're a one-person sweep or run a team across several counties, the platform scales with you: per-technician working hours and calendars, Google Calendar sync, customer records with full job history, and a customer portal where clients can view their certificates and manage bookings themselves. Questions? Read the FAQs or get in touch.

Frequently asked questions

How much does chimney sweep software from We Sweep cost?

Nothing. We Sweep is free to join with no setup fees, no monthly fee and nothing per booking — your customers pay a £1.95 online booking fee instead, however they pay, and you can subsidise it if you prefer. Standard card processing of 1.5% + 20p applies to card payments, as with any card machine. Unlimited technicians and unlimited certificates are included.

Do I need my own website to use We Sweep?

The booking widget embeds on your existing website so customers can book and pay there directly. You can also create bookings manually from the admin panel — for phone enquiries, for example.

Does We Sweep work with Google Calendar?

Yes. Each technician can connect their own Google Calendar. Availability shown to customers accounts for working hours, existing jobs and calendar events, so double-bookings can't happen.

Can my customers see their certificates online?

Yes. Every customer gets access to an online portal — via a secure email link, no password needed — where they can view certificates and job photos and manage their bookings.

Does the app work without signal?

Yes. Once a technician has signed in with signal, the day's jobs stay on their phone. With no signal they can still start jobs, take photos, complete every certificate with the customer's signature, record cash or a bank transfer and complete jobs — it's all saved on the phone and sent automatically, in order, once it's back in signal. Telling a customer you're on the way, card payment links and adding work to a job need signal.